Your Digital Vault

Your Digital Vault

My Macro Memoir’s platform allows you to save all of your unique and delicate information in one place with great convenience and the necessary security measures in place.

Best-in-class Data Protection

Best-in-class Data Protection

My Macro Memoir® uses the best and most modern security practices to ensure your information is stored and encrypted.

User Only Access

User Only Access

You and ONLY the person authorized by you will have access to your information; not even us.

Two-factor Authentication

Two-factor Authentication

My Macro Memoir® uses two-factor authentication for an additional layer of security to access your account. This is optional and can be deactivated under the “My Account” section.

Single Sign-on

Single Sign-on

A security measure is used to identify multiple sessions and terminate them to give only one person access at a time.

Automated Account Retrieval

Automated Account Retrieval

The retrieval process is automated and secure. There is a manual verification process that heightens security, however, our team will never have access to your data.

Pre-defined Sections

Pre-defined Sections

The My Macro Memoir® research team defined 7 distinct sections to store all of your information in the easiest and most efficient way.

Mobile Friendly

Mobile Friendly

The My Macro Memoir® platform is mobile friendly. You can access the platform on your mobile devices that have the latest web browsers installed. A mobile app is being developed for release in the future.

Account Designation

Account Designation

Our platform allows you to create a confidant or designee for your account. You can easily add a confidant from your account settings. The platform gives you the option to delete the current confidant at any time and add a new one. You can do this as many times you want.

How is your information secured?

User Encryption Keys

Your security starts with a personal encryption key (a complex string of characters). Each unique user key is rotated on a periodic basis to ensure your information is locked until you want to see it.

Data Chunking

Once your information is saved to the My Macro Memoir® platform it is separated into pieces and stored across multiple physically separate servers. Any potential unauthorized access to a single server means an intruder will be unable to access your collective information.

End-to-end Encryption

My Macro Memoir® will never automatically store information on your device. Your information will be transmitted, stored on our server, and every point in between is encrypted with military-grade 256-bit AES. Your information will never be stored or transmitted in plain text.

Layered Encryption

Your information is also protected with state-of-the-art physical security, multi-factor authentication, instantaneous backups that are audited regularly by a 3rd party. Layers of security are used to ensure your data is safe, secure, and accessible by you at all times. Your information is never accessible by us.

Two Factor Authentication

My Macro Memoir® is committed to secure your data and files in addition to safeguarding your account access. We have implemented a two-factor authentication which sends a unique code to your phone whenever you try to login from a new device or browser. This additional security measure protects you in the event your password is compromised.

No Manual Intervention

The account creation and claim process is verified automatically by the system. Our staff does not have access to your data or account except for a unique account ID. So only you and your confidant can access information saved by you. That also means, if you misplace your password, only you can recover it. We do not have any mechanism to access your account.

Unique Confidant Code

The platform generates a unique confidant code when the user adds a confidant to the account. The user will have to share this code with the confidant. This code creates additional security layers for sharing users’ account data and files. Without this code, the confidant cannot claim or access the account.

Manual Verification to Retrieve Account

The My Macro Memoir® platform asks the user to upload a confidant document while appointing a confidant for the account. Access to the entire account will be given to the user-designated confidant only after manual verification of the confidant details by the My Macro Memoir® team is completed.

Account Cleanup After Retrieval

After manual verification of the confidant’s details by the My Macro Memoir® team, whole account access is provided to the user-designated confidant. Once your data is claimed or when you decide to delete the account, we delete all of your data and files within 30 days.

Questions in mind?

How secure is My Macro Memoir®?

Very. Your safety is our top priority. We understand that we must earn your trust and are committed to regular upgrades to our security features to ensure we are providing the most current security and protection measures.

Some of the security measures we implement include:

  • All data is saved in an encrypted format and every user is assigned a unique encryption key which is rotated on a periodic basis.
  • Unauthorized access to the server is database lock (DB) prevented.
  • Information is not stored on your system or browser and all data is transferred to the server under 256-bit encryption through SSL.
  • Two-factor authentication is offered as an additional layer of protection to safeguard your information even if your password is known to someone.
  • Other than your basic profile information (your name, email address, phone number, and confidant information), nothing else is visible to the My Macro Memoir® team.
  • There is one layer of manual verification that is required before your confidant obtains access to your memoir. You will communicate this in your account set-up.
  • Your confidant will need a code to retrieve the memoir that will be provided to you upon set-up.

The team at My Macro Memoir® hopes that you see we are extremely serious about the safety and security of your information.

If at any point you need to reach us you can email us at [email protected].

What is two-factor authentication and why is it needed?

The team at My Macro Memoir® is serious about the security and safety of your information. Security and a streamlined process were the two major pillars that we declared as top priorities during development. With two-factor authentication, we added an extra layer of security to your account access. In the event that someone knows your account ID and password, the person will still need access to your phone or email to access your memoir. This measure reduces the chances of unauthorized access to your account.

If at any point you need to reach us you can email us at [email protected].

What if I do not have access to my cellular phone?

There is a provision that allows you to also receive a one-time password (OTP) on your registered email address. If you do not have your mobile phone you can visit your email to collect the OTP sent by the system.

If at any point you need to reach us you can email us at [email protected].

Do I have the ability to deactivate the two-factor authentication security feature on my account?

Yes. This is your choice and can be changed under the “My Account” section of your account. You can activate or deactivate this extra layer of security from the “My Account” section of My Macro Memoir® at your discretion.

If at any point you need to reach us you can email us at [email protected].

Does the My Macro Memoir® team have access to the information in my memoir?

No. We are committed to your privacy and security. The support team will only have access to your name, email address, phone number, and confidant information. Having this limited information allows the My Macro Memoir® team to provide you with the basics in the event you request assistance. All of the information you save in your memoir can only be accessed by you or your confidant under the conditions that you set. Additionally, all of the information that you add to your memoir is saved on servers in an encrypted format, across numerous servers in pieces (data chunking), not allowing one to decrypt the information.

If at any point you need to reach us you can email us at [email protected].

Once the retrieval is successfully completed, we permanently purge the account data after 30 days. We will only preserve the user profile information, confidant information, retrieval information, and data of reminder emails sent to the confidant to maintain a paper trail. The rest of the data will be permanently deleted from our database. The following data will be saved in our system even after account retrieval:

Below is the list of valid documents for retrieval. These documents will be verified by the My Macro Memoir® team before granting full access to the confidant:

Basic access is defined by My Macro Memoir® as providing the following information immediately after a retrieval request is made by the user-designated confidant: